A clearer view of your checkout.
This page explains how payment, pricing, checkout information and payment-related questions are handled when shopping on hearteningly.com. Available payment options are the options currently presented to you during checkout.
Review
Check the selected products, quantities and order information.
Confirm
Confirm your delivery, contact and checkout details.
Pay
Use one of the payment options presented during checkout.
Keep Confirmation
Retain your order details for future reference or customer support.
Understanding what you see before payment.
Available Payment Methods
Payment methods available for an order are the options currently displayed during checkout on hearteningly.com. Available options may vary depending on the checkout environment and other relevant circumstances.
Product Prices
Review the price displayed for the product and the order total shown during checkout before submitting payment.
Store prices, promotions or displayed amounts may be updated from time to time.
Currency and Displayed Amounts
Review the currency and total amount displayed in the store and during checkout. Where a payment provider or financial institution performs currency conversion, its own terms or processing may also apply.
What happens when payment is submitted.
Payment Information
Provide the payment and checkout information requested by the checkout process. Information should be accurate and appropriate for the payment method you choose.
Payment Authorization
Submitting payment information may result in an authorization or other payment-processing step handled through the checkout and relevant payment services.
An order should not be assumed to be successfully completed solely because payment information was entered. Review the order confirmation and relevant checkout messages.
Unsuccessful or Interrupted Payments
A payment may not complete for reasons connected with the information entered, authorization, the selected payment method, network conditions or payment-service processing.
Review any message shown during checkout before trying again.
Use the store checkout and protect sensitive information.
Use the Store Checkout
Complete payment through the checkout process presented on hearteningly.com. Be cautious of requests asking you to send payment information through unrelated channels.
Protect Sensitive Information
Do not send passwords, complete payment card numbers or unnecessary sensitive payment credentials through ordinary email or general customer-support messages.
Third-Party Payment Services
Checkout functions may involve payment processors or other service providers. Those services may process information according to their own terms, policies and operational requirements.
Payment questions after an order.
Refund Requests
Refund requests are subject to the applicable Return and Refund Policy and review of the relevant order and circumstances.
Contact customer support before sending a product back.
Refund Processing
If a refund is approved, it will be handled through the applicable order and payment process. The time at which a refund appears may also depend on payment processing or other services involved.
Payment Questions
If you have a payment-related question concerning an order, contact hearteningly™ customer support at service@hearteningly.com .
Include your order information where available, but do not send passwords or complete payment card details.
Simple habits can make checkout easier to review.
Check the Store
Make sure you are using hearteningly.com when reviewing products and proceeding to checkout.
Review the Total
Confirm the product, quantity, displayed amount and order information before submitting payment.
Protect Credentials
Do not send passwords or complete payment details through ordinary support messages.
Keep Order Details
Retain your order confirmation and relevant purchase information for future reference.
Use the checkout presented on hearteningly.com for payment. Customer support does not need your password or complete payment card number in order to identify a general store or order-related question.
Have a payment or checkout question?
Contact hearteningly™ customer support if you need assistance understanding a store, payment or order-related issue. Include your order number where available.
Business Information
Official business and customer support information associated with hearteningly™.
The business address shown above is provided as company information and should not automatically be treated as a return warehouse or return destination. For return-related assistance, contact service@hearteningly.com first and follow the instructions provided for your request.